Gift Card Frequenty Asked Questions
Yes and no, unfortunately, our retail store uses a different till system so these gift cards can't be used in-store on store inventory, however, if the item you are looking for is available on our website then you can use these gift cards in-store for those items.
Admittedly these are not ideal circumstances so if you have any questions about this please just contact us.
When you receive a gift card from us you will receive a unique gift card number which can be entered into the gift card box at the checkout.
Alternatively, you can present the email to a member of staff in-store or add the gift card to your iPhone's wallet application to be scanned at the till providing that the item you wish to purchase is listed for sale here on our website.
Our gift cards are valid for 12 months from the date of purchase, however, if you are in possession of an expired gift card then just get in touch and we can reactivate it for you.
The exception to this are gift cards issued as part of refunds, these are valid for six months.
Our gift cards are delivered by email on a date/time of your choosing – unfortunately, we cannot offer any physical gift cards.
